PRIVACY POLICY UPDATED 2026

Privacy Policy acc117 β€” Our Commitment to Protecting the Personal Data of Malaysian Members

At acc117, your privacy is more than a legal formality β€” it is a responsibility we take seriously every day. This policy transparently explains how acc117 collects, uses, stores and protects the personal information of every member in Malaysia. Please read it carefully to understand your rights.

acc117 Privacy Policy
Version 2.4 β€’ Effective 1 January 2026
12 Sections 256-bit SSL
256-bit
SSL Encryption
0
Third-Party Data Sales
24 Hours
Data Request Response
18+
Minimum Age Requirement
PDPA
Malaysian Act Compliance
24/7
Privacy Support

Acc117's Six Core Privacy Principles

The core principles that guide how acc117 manages and protects every Malaysian member's personal data with full trust and transparency.

Banking-Grade Encryption
Every piece of information you submit to the acc117 platform β€” from login credentials to financial transaction data β€” is encrypted using 256-bit SSL technology, the same standard used by Malaysia's largest banking institutions. Your data cannot be intercepted or read by any unauthorised party.
Zero Data Selling β€” Period
acc117 has never and will never sell, rent, or hand over members' personal data to third parties for marketing or commercial purposes. Your data belongs to you β€” we use it only to ensure acc117's services run smoothly and securely for you.
Compliant with Malaysia's Personal Data Protection Act
acc117's Privacy Policy is established in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). This means all our data collection, processing and storage practices comply with local legal requirements that protect your privacy rights as a Malaysian.
Full Control in Your Hands
As an acc117 member, you have the right to access, correct, delete or restrict the processing of your personal data at any time. The acc117 support team, available 24/7 in Bahasa Malaysia, is ready to handle any data-related requests within 24 hours.
Secure Data Storage
All personal data belonging to acc117 members is stored on secure servers with strictly limited access β€” only staff who require the data to perform their duties are permitted to access it. Server security monitoring is conducted continuously by the acc117 technical team.
Immediate Breach Notification
In the event of any security incident that may affect your personal data, acc117 is committed to notifying affected members within a reasonable timeframe as required by law, along with the steps taken to address the situation.
Last updated: 1 January 2026 β€’ Version 2.4

This Privacy Policy outlines acc117's commitment to protecting the personal information of every member who uses our platform. acc117 respects your privacy and takes comprehensive measures to ensure that the data you entrust to us is managed in a responsible, transparent and secure manner. By registering an account or continuing to use acc117's services, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of the acc117 platform and contact us to have your data deleted.

1Introduction & Scope of acc117's Privacy Policy

This Privacy Policy ("Policy") is published by acc117 and applies to all individuals who use the acc117 platform β€” whether as a visitor without an account, a registered player, or someone contacting our support team. This Policy covers all services offered through acc117.my, including online casino games, payment systems, customer communications, and all related platform features.

Acc117 acts as the data controller for all personal information collected through our platform. This means we are fully responsible for determining the purpose and manner in which that data is processed, and for ensuring all data processing practices comply with applicable data protection laws in Malaysia.

This Privacy Policy should be read together with acc117 Terms and Conditions which forms an integral part of the overall agreement between you and the acc117 platform.

2Personal Data We Collect

Acc117 only collects personal data that is necessary to provide a safe, quality and responsible service. Below are the categories of data we may collect from members and users of the acc117 platform:

Personal Identification Data:

Full name Malaysian phone number Email address Date of birth MyKad number (for KYC) Residential address

Financial & Transaction Data:

Bank account information Digital wallet ID (TnG, GrabPay, Boost) RM deposit & withdrawal history DuitNow & FPX Transaction Records

Platform Usage Data:

Gaming history IP address Device information Web browser type Gaming session duration Betting patterns

Acc117 does not directly collect credit card information. All payments via DuitNow, Touch 'n Go eWallet, GrabPay, Boost, ShopeePay and FPX are processed by payment providers that maintain their own security standards.

3How acc117 Collects Your Personal Data

Acc117 collects personal data through various methods, both directly and indirectly, as you interact with our platform:

  • During Account Registration: When you register an acc117 account, you voluntarily provide basic information such as your full name, Malaysian phone number and password. This information is required to create and manage your account.
  • During the KYC Process: To verify your identity for withdrawal purposes or when suspicious activity is detected, acc117 may request a copy of your MyKad, bank statement or other supporting documents. These documents are used solely for identity verification.
  • During Financial Transactions: When you make a deposit via DuitNow, Touch 'n Go eWallet, GrabPay, Boost, ShopeePay or FPX (Maybank2u, CIMB Clicks), transaction details in MYR are recorded for account management and compliance purposes.
  • While Playing: The acc117 system automatically records game history, session duration, bet amounts and game outcomes. This data is used to manage your account and ensure game integrity.
  • Through Cookies and Tracking Technologies: Like any modern website, acc117 uses cookies to enhance the user experience and analyse platform usage patterns in aggregate. Further details are provided in Section 8.
  • When Contacting Customer Support: Records of communications between you and the acc117 support team via live chat or email may be retained for quality control and complaint resolution purposes.
4How acc117 Uses Your Personal Data

Acc117 uses collected personal data solely for legitimate purposes necessary to operate the platform safely and fairly. The following are the primary purposes for which acc117 uses your data:

  • Account Management: Creating, verifying and managing acc117 member accounts, including the login process, security checks and profile information updates.
  • Financial Transaction Processing: Processes deposits in MYR via DuitNow, Touch 'n Go eWallet, GrabPay, Boost, ShopeePay and FPX, and manages withdrawal of winnings to the same payment method used for deposit.
  • Identity Verification (KYC): Meeting anti-money laundering compliance requirements and ensuring the security of acc117 members' financial transactions.
  • Responsible Gaming Management: Using usage patterns to identify players who may benefit from responsible gaming support and to enforce limits set by members themselves.
  • Fraud Prevention and Security: Detecting and preventing fraudulent activity, duplicate accounts, bonus abuse, and any security threats against the acc117 platform.
  • Service Communications: Sending you important notices relating to your account, transactions, terms updates and security information relevant to acc117.
  • Platform Improvements: Analysing aggregated (non-personal) usage data to improve acc117's platform features, design and overall performance.

Marketing: acc117 may send you promotional information about games and the latest offers based on the preferences you indicated at registration. You may withdraw your consent to receive marketing communications at any time via your account settings or by contacting the acc117 support team.

5Data Sharing with Third Parties

Acc117 does not sell, rent or disclose members' personal data to third parties for their own marketing or business purposes. However, there are limited circumstances in which acc117 needs to share data with certain parties to enable our services to function properly:

  • Payment Service Providers: DuitNow, Touch 'n Go eWallet, GrabPay, Boost, ShopeePay and FPX service providers require the necessary transaction details to process your MYR deposits and withdrawals. All these providers maintain their own privacy policies and security standards.
  • Game Providers: Companies that supply games to acc117 β€” such as slot providers, Live Casino and table game providers β€” may receive the technical game data required to operate your gaming session. Your personally identifiable data is not shared unless necessary.
  • Legal Compliance: acc117 will disclose the necessary information to Malaysian authorities when required by a court order, regulatory investigation or other lawful legal obligation. This includes cases involving fraud, money laundering or other financial crimes.
  • Technical Service Providers: Companies that provide technical infrastructure to acc117 β€” such as server hosting, cybersecurity and system support services β€” may have limited access to data strictly within the scope of their technical duties, and are bound by strict confidentiality agreements.

Acc117 ensures that all third parties receiving member data are bound by strict data protection agreements and may only use that data for the purposes expressly authorised. Any breach by a third party will be met with appropriate action by acc117.

6acc117 Data Security Measures

Acc117 continuously invests in a comprehensive security infrastructure to protect members' personal data from unauthorised access, loss, misuse, or disclosure. The following are the key security measures implemented by acc117:

  • 256-bit SSL Encryption: All communications between your browser and the acc117 platform are encrypted using 256-bit Secure Socket Layer (SSL) β€” the highest security standard used in the financial and banking industry. The padlock icon in your browser's address bar confirms that this encryption is active.
  • Strict Access Controls: Only acc117 staff who require access to members' personal data to carry out their authorised duties are permitted to do so, with access granted strictly according to job requirements (principle of least privilege). All access is logged and monitored.
  • Secure Servers: acc117 member personal data is stored on servers protected by multi-layered firewalls, intrusion detection systems, and stringent physical controls at licensed data centres.
  • 24/7 Monitoring: acc117's technical security team continuously monitors system activity to detect any unusual behaviour or unauthorised access attempts, including attempted cyberattacks.
  • Regular Security Testing: acc117 conducts regular security audits and penetration testing by independent cybersecurity experts to identify and patch any system vulnerabilities before they can be exploited.
  • Encrypted Passwords: Member account passwords are never stored in plain text β€” they are processed through an irreversible cryptographic hashing function, meaning even acc117 staff cannot view your original password.

Your Responsibilities: The security of your acc117 account also depends on your own actions. Please use a strong and unique password, never share your login details with anyone, and contact acc117 support immediately if you suspect your account has been accessed without authorisation.

7Personal Data Retention Period

Acc117 retains members' personal data only for as long as necessary for the purposes stated in this Privacy Policy, or as required by applicable Malaysian law. The following are general guidelines on retention periods for the different types of data:

  • Active Account Data: For as long as your account remains active with acc117, your profile data and account information will be retained to allow you to continue using our services.
  • Financial Transaction Records: Deposit and withdrawal records in MYR are retained for a minimum of 7 years in accordance with Malaysia's accounting and anti-money laundering legal requirements. This covers all transactions via DuitNow, Touch 'n Go eWallet, GrabPay, Boost, ShopeePay and FPX.
  • KYC Record: Identity verification documents such as copies of MyKad are retained for the period required by applicable financial compliance laws β€” typically a minimum of 5 years after account closure.
  • Gaming History: Game logs are retained for 2 years for dispute resolution, audit and responsible gaming monitoring purposes.
  • After Account Closure: When an account is closed at your request or by acc117, data that is no longer required will be deleted or anonymised within 90 days, except for data that must be retained to meet legal obligations.
8Cookies & Tracking Technologies on the acc117 Platform

Acc117 uses cookies and similar tracking technologies to enhance your experience on our platform, analyse usage patterns, and maintain the security of your session. Cookies are small text files stored by your web browser when you visit acc117.my.

You can manage cookie settings through your web browser preferences. However, disabling essential or security cookies may affect your ability to log in and use the acc117 platform fully.

9Your Personal Data Rights

As an acc117 member whose personal data is processed by our platform, you have certain rights protected under Malaysia's Personal Data Protection Act 2010. acc117 is committed to respecting and facilitating the exercise of these rights:

πŸ‘οΈ
Right of Access
You may request a copy of the personal data acc117 holds about you at any time. acc117 will provide this information within 30 days of receiving your request.
✏️
Right to Rectification
If any personal data in acc117's records is inaccurate or out of date, you have the right to request a correction. Changes are typically processed within 7 business days.
πŸ—‘οΈ
Right to Erasure
You may request the deletion of your personal data when it is no longer required, subject to applicable legal retention requirements in Malaysia.
🚫
Right to Object to Processing
You have the right to opt out of having your data processed for marketing purposes at any time. Withdraw your marketing consent via acc117 account settings or by contacting our support team.
πŸ“¦
Right to Data Portability
You have the right to receive your personal data in a machine-readable format for the purpose of transferring it to another platform should you close your acc117 account.
⏸️
Right to Restrict Processing
In certain circumstances, you may request that acc117 restrict the processing of your data while any dispute regarding its accuracy or purpose is being resolved.

To exercise any of the above rights, contact the acc117 data protection team by email at [email protected] or via 24/7 live chat by clearly stating your request. acc117 will verify your identity before processing any data-related request to ensure the security of your account.

10Children's Privacy

The acc117 platform is strictly for adults aged 18 and above. acc117 does not knowingly collect, process or store any personal data from individuals under the age of 18. If you believe a child has registered an acc117 account without valid parental or guardian consent, please contact the acc117 support team immediately at [email protected] so we can take prompt action to close the account and delete all associated data.

Acc117 applies age verification during registration and the KYC process to ensure all members meet the minimum age requirement. Any attempt by an underage individual to use the acc117 platform constitutes a breach of our Terms and Conditions and will result in immediate account closure.

Parents and guardians are encouraged to monitor their children's internet usage and use parental control software to prevent access to online gambling platforms such as acc117.

11Amendments to the acc117 Privacy Policy

Acc117 reserves the right to amend or update this Privacy Policy at any time to reflect changes in our privacy practices, new legal requirements, or changes to the services we offer. Any amendments to this Privacy Policy will be published at acc117.my/privacy-policy with a clear effective date.

For material amendments that significantly affect members' rights, acc117 will endeavour to notify members via email or in-platform notification at least 14 days before the changes take effect. Nonetheless, it remains your responsibility to review this page periodically.

Your continued use of the acc117 platform after any amendment is published will be deemed acceptance of the revised privacy terms. If you do not agree with the changes, you have the right to close your acc117 account and request deletion of your data.

12Contact the acc117 Privacy Team

If you have any questions, concerns or requests regarding this Privacy Policy or how acc117 handles your personal data, we encourage you to reach out to us without hesitation. Our Bahasa Malaysia-speaking team is on hand to assist you professionally and promptly.

Live Chat
24/7 β€’ Response < 2 minutes
Bahasa Malaysia
Privacy Email
Response within 24 hours
Website
acc117.my
Always online

Acc117's Privacy Commitment β€” Summary

The four core pillars underpinning acc117's data privacy practices for every member in Malaysia.

πŸ”’
Technical Security
256-bit SSL on all communications
Multi-layered firewall-protected servers
Passwords stored in encrypted form
24/7 Continuous Security Monitoring
Regular security audits by independent experts
βš–οΈ
Legal Compliance
Fully compliant with Malaysia's PDPA 2010
Record retention in accordance with legal requirements
Full cooperation with lawful authorities
KYC aligned with anti-AMLA legislation
Regular privacy policy reviews
🀝
Member Rights
Right to access your personal data
Right to correct inaccurate data
Right to erasure when data is no longer needed
Right to opt out of marketing communications
24/7 private support in Bahasa Malaysia
🚫
Absolute Prohibitions
No selling of data to third parties
No collection of children's data
No data processing without a lawful basis
No data storage beyond the time limit
No staff access without a legitimate job requirement

Why Does Your Privacy Matter So Much to acc117?

Many people think of a Privacy Policy as a tedious document filled with impenetrable legal jargon. At acc117, we want to change that perception. We want you to genuinely understand why we prioritise privacy, how it concretely protects you, and what we do every day to keep your personal data safe with us.

When you register an acc117 account, you entrust us with your personal information β€” your name, your Malaysian phone number, your bank account or digital wallet details, and more. We do not take that trust lightly. Every decision we make about how we handle your data starts with one simple question: is this in the interest of our members, or purely in the interest of our business? If the answer isn't the former, we don't do it.

To give a straightforward example: many online platforms collect user data and sell it to advertising companies or data brokers. acc117 does not do this. Never has, never will. The information you provide to acc117 is used solely to enable you to play safely, ensure your MYR financial transactions are processed correctly, and to protect your account from misuse. Full stop.

On the technical side, acc117 uses 256-bit SSL encryption β€” meaning every time you enter your password, make a deposit via Touch 'n Go eWallet or GrabPay, or check your account balance, all that information travels over the internet in a form that is completely unreadable to anyone except acc117's authorised servers. This is the same level of security used by Maybank, CIMB and all major Malaysian banks for their online banking services.

We also understand that Malaysian players today rely heavily on the local digital ecosystem β€” DuitNow for money transfers, Touch 'n Go eWallet for everyday payments, and FPX for online banking. When you use these methods to deposit into acc117, we ensure that the information received is used solely to process your transaction and recorded for your account records. We do not store your digital wallet PIN, and we have no access to your bank account beyond the transactions you personally authorise.

One important aspect that users often overlook is their rights as data owners. Under Malaysia's Personal Data Protection Act 2010 (PDPA), every individual has the right to know what data is held about them, to correct inaccurate information, and in certain circumstances, to have their data deleted. acc117 is fully committed to upholding these rights. If you'd like to know what we hold about you, or if you'd like to correct something that's wrong, simply contact our support team in Bahasa Malaysia via live chat or email at [email protected] β€” we'll process your request within 24 hours.

Acc117 also takes a proactive approach to protecting your privacy through our responsible gaming programme. Gaming pattern data that we analyse β€” privately and securely β€” helps us identify members who may need support. Where necessary, we can suggest gaming management tools such as deposit limits or temporary breaks. This is not a privacy violation β€” it is how acc117 uses the data you entrust to us to genuinely protect your interests as a member. Ultimately, your trust is acc117's most valuable asset, and we will always work hard to ensure that trust is well placed.

Frequently Asked Questions About acc117's Privacy Policy

Answers to the most frequently asked questions by Malaysian members about how acc117 handles their personal data.

No, absolutely not. acc117 has never sold, rented, or disclosed members' personal data to any third party for marketing or advertising purposes. The information you provide to acc117 β€” including your name, phone number, email address, and financial transaction details in MYR β€” is used solely to manage your account, process payments via DuitNow, Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, and FPX, and to maintain the security and integrity of the platform. acc117 only shares data with third parties in strictly limited circumstances: technical and payment service providers necessary for platform operations, and Malaysian authorities when required by law. All such data sharing is governed by strict confidentiality agreements.

To request a copy of the personal data acc117 holds about you, contact the acc117 customer support team via live chat (available 24/7 in Bahasa Malaysia) or send an email to [email protected] with the subject line "Personal Data Access Request". Please provide your full name and the Malaysian phone number registered to your acc117 account so our team can verify your identity promptly. acc117 will process your request and provide a comprehensive personal data report within 30 days of the application date, as required by Malaysia's Personal Data Protection Act 2010 (PDPA). The report will include the categories of data we hold, the purposes of processing, the retention period, and the parties who have received your data. This service is free of charge for acc117 members.

When you close your acc117 account, we will first process the withdrawal of any eligible cash balance in accordance with our standard withdrawal procedures to your Malaysian payment method. Once account closure is confirmed, acc117 will delete or anonymise personal data that is no longer required within 90 days. However, certain categories of data may need to be retained for longer periods in accordance with Malaysian legal requirements β€” for example, financial transaction records in MYR must be kept for a minimum of 7 years under anti-money laundering laws (AMLA), and KYC records (including copies of MyKad) must be retained for at least 5 years after account closure under financial compliance requirements. Data retained for legal purposes will not be used for any other purpose and will be deleted once the statutory retention period expires. If you would like more details on the specific data that will be retained and for how long, please contact the acc117 team before closing your account.

Yes, you can stop receiving promotional emails from acc117 at any time, with no penalties whatsoever. There are several ways to do this: First, log in to your acc117 account and go to Account Settings β€” look for the Communication Preferences option and disable promotional emails and offers. Second, click the "Unsubscribe" link found at the bottom of any promotional email you receive from acc117. Third, contact the acc117 support team via live chat or email at [email protected] and request to be removed from the marketing email list. Changes typically take effect within 3–5 business days. Please note that even if you opt out of promotional emails, acc117 still needs to send you important service communications related to your account β€” such as deposit confirmations, withdrawal notices, security updates and terms changes. These are not marketing communications and cannot be stopped, as they are necessary information for the safe management of your account.

The security of members' financial information is acc117's top priority. First and foremost, it should be clarified that acc117 does not store sensitive information such as your bank account PIN or your bank or digital wallet password. When you make a deposit via DuitNow, Touch 'n Go eWallet, GrabPay, Boost, ShopeePay or FPX, the payment process is handled by licensed payment providers with their own security standards β€” acc117 only receives confirmation that the payment was successful. The financial information acc117 does retain is limited to the bank account number or digital wallet ID you use for withdrawals (to ensure funds are returned to you), as well as transaction records for accounting purposes. All this data is encrypted with 256-bit SSL during transit and stored on servers protected by strict access controls. acc117 staff only have access to information required for their specific duties, and all access is logged for audit purposes. If you suspect any unauthorised activity on your acc117 account, please contact our support team immediately β€” we respond promptly to all reported security incidents.
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With 256-bit SSL protection, full compliance with Malaysia's PDPA and an unwavering commitment to your privacy, acc117 is a platform you can trust. Register a free account in 3 minutes and start enjoying safe online casino entertainment in Malaysia today!

Other acc117 Policy Documents

Essential reading to deepen your understanding of the acc117 platform.

Bahasa Melayu